Pretty in the Pavement – FAQ

💅 Custom Orders

How do custom sets work?
Every set is made-to-order and individually designed. Once your design is confirmed and payment is received, your order enters production.

Each set is created with intention and detail — never rushed.

What is the production time?
Standard sets: 5–10 business days
Statement / detailed sets: 10–21 business days
Wholesale orders: timeline provided upon confirmation

Production time does not include shipping time.

Can I modify my design after ordering?
Design adjustments may be accommodated prior to production. Once production begins, changes cannot be made.

👑 Wholesale & Bulk Orders (25+ Units)

Do you offer wholesale pricing?
Yes. Wholesale options are available for qualified bulk orders.

Is a deposit required?
A 20% non-refundable production reservation fee is required to secure materials and reserve your production schedule.

Can I reduce my quantity after payment?
If a quantity reduction is requested before production begins, the 20% production reservation fee will be retained and the remaining balance will be adjusted based on the revised order total.

Once production begins, quantity changes are not permitted.

When will my wholesale order ship?
Shipment timelines are confirmed once the final quantity is approved. Extended shipment holds beyond 30 days must be confirmed in writing.

💎 Pricing Philosophy

Why are statement sets priced at a premium?
Statement designs are hand-drawn, highly detailed, and time-intensive. Pricing reflects artistry, materials, craftsmanship, and creative direction.

This is wearable art — not mass production.

📦 Shipping

Do you ship outside of NYC?
Yes. We are NYC-based and ship domestically and internationally.

What if my package is delayed?
Once shipped, delivery timelines are managed by the carrier. Tracking information is always provided.

🌺 Brand Vision

What does “Pretty in the Pavement” mean?
It represents bold femininity grounded in real life.
City confidence with island soul.
Creative expression without compromise.

City girl hands. Island heart.
Luxury isn’t always penthouses. Sometimes it’s loud color, streetlights, flags, and confidence.

We’re bold. We’re detailed. We don’t shrink.